Cecilia Torres is dedicated to helping student veterans get the most from their military benefits and reach their educational goals.<\/p>\n\n\n\n
At NAU\u2013Yuma<\/a>, on the Arizona Western College campus, it seems like everyone knows Cecilia Torres. Military-connected students especially know that Torres<\/a> will be there to help, whatever their issue.<\/p>\n\n\n\n Student veteran Jessica Stuart<\/a>, who is working on a master\u2019s degree in Organizational Leadership through NAU Online, says Torres\u2019 support has been invaluable. \u201cCeci has been so helpful. I was so nervous to start the graduate program,\u201d Stuart says. \u201cBut any questions I had with the veteran benefits or anything, she was just, \u2018I\u2019ll figure it out right now.\u2019 She\u2019s just the nicest lady.\u201d<\/p>\n\n\n\n Torres was born and raised in Yuma. She got her bachelor\u2019s degree in Liberal Studies at NAU\u2013Yuma in the \u201990s. Since 2018, she has been the Academic Program Coordinator for the Veteran and Military Services<\/a> office. Her job includes recruiting military-connected students and providing guidance and support when they enroll.<\/p>\n\n\n\n Torres herself is a civilian, but her previous position was in student services\u2014a job, she says, that has provided the foundation she needed to help veterans succeed.<\/p>\n\n\n\n \u201cI\u2019ve been able to complement what we do in our department, so reaching out to prospects in Yuma, statewide, and online, helping them transition and connect, and helping with the VA (US Department of Veterans Affairs) Benefit Enrollment Certification.\u201d<\/p>\n\n\n\n Military-connected students need the same course advising as other students but also have some unique needs, like navigating benefits and transitioning to civilian life. Torres said that many military spouses have college credits from a number of different places because of their frequent moves. She had one student who came in with nine pages of transcripts. Active duty military need to know about the Military Institutional Excuse Form<\/a>, which exempts them from penalty when they\u2019re unable to meet their course requirements due to issues related to their service, including VA medical appointments. Torres also helps students with the Concurrent Enrollment Form<\/a>, which certifies that courses the student takes elsewhere will transfer back to NAU and count toward graduation requirements.<\/p>\n\n\n\n It\u2019s a lot of paperwork and bureaucracy, and Torres handles it all with efficiency and compassion. Many students are surprised that she\u2019s not based in Flagstaff at the Veteran Success Center’s main office and appreciate her ability to help them with certain issues specific to NAU\u2019s statewide and online students.<\/p>\n\n\n\n \u201cMilitary-connected students really like to know the path,\u201d she says. \u201cI\u2019m here to help you. If you have questions about your benefits, let me know because I can help you connect to the VA, understand your military benefits, and how to make them work for you or your dependents.\u201d<\/p>\n\n\n\n For Torres and the entire Veteran Success Center staff, it\u2019s not just a job; it\u2019s a dedication to helping students succeed. \u201cYou can call and talk, and I\u2019m your biggest cheerleader. And I think that\u2019s probably what most of our staff is,\u201d she says. \u201cWe\u2019re here to cheer on our students. Come in and see us. We\u2019re here to help you. We\u2019re here to take the guesswork out. And if we don\u2019t have the answers, we can connect you to someone who does.\u201d<\/p>\n\n\n\n Master\u2019s student Stuart confirms that Torres goes the extra mile for her military-connected students and truly is \u201cthe nicest lady.\u201d Translated into military terms, they know she\u2019s got their six.<\/p>\n","protected":false},"excerpt":{"rendered":" Cecilia Torres is among NAU staff dedicated to helping student veterans get the most from their military benefits and reach their educational goals.<\/p>\n","protected":false},"author":570,"featured_media":4281,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[5],"tags":[342,341,340,147,345,344,54,288,245,343],"acf":[],"_links":{"self":[{"href":"https:\/\/legacy.nau.edu\/stories\/wp-json\/wp\/v2\/posts\/4268"}],"collection":[{"href":"https:\/\/legacy.nau.edu\/stories\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/legacy.nau.edu\/stories\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/legacy.nau.edu\/stories\/wp-json\/wp\/v2\/users\/570"}],"replies":[{"embeddable":true,"href":"https:\/\/legacy.nau.edu\/stories\/wp-json\/wp\/v2\/comments?post=4268"}],"version-history":[{"count":9,"href":"https:\/\/legacy.nau.edu\/stories\/wp-json\/wp\/v2\/posts\/4268\/revisions"}],"predecessor-version":[{"id":5679,"href":"https:\/\/legacy.nau.edu\/stories\/wp-json\/wp\/v2\/posts\/4268\/revisions\/5679"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/legacy.nau.edu\/stories\/wp-json\/wp\/v2\/media\/4281"}],"wp:attachment":[{"href":"https:\/\/legacy.nau.edu\/stories\/wp-json\/wp\/v2\/media?parent=4268"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/legacy.nau.edu\/stories\/wp-json\/wp\/v2\/categories?post=4268"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/legacy.nau.edu\/stories\/wp-json\/wp\/v2\/tags?post=4268"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}